All the orders are executed from our store eSun.in, Gurunanaknagar, Bhawani Peth, Pune - 411 042 (MS) India. We suggest all our customers to order their choicest product well in advance, any delays which may be caused due to unavoidable circumstances in some cases. In India delivering goods on time is still a great challenge. We hope you always keep this thing in mind before placing any orders.
i. 'Cash-on-Delivery Service: (Temporarily not available)
COD orders are serviced through the Indian Postal Department's - Value Payable Post [VPP) Service or a reliable courier agency. This service is available for most of the locations in India. The delivery is done by Postman or courier agency. Customers need to be present on the given address and keep the exact change money when he comes. He will give you the parcel and take payment from you only in 'Cash'. No other payment method is accepted by postman.
Books on which shipping charges are not included, are dispatched only through Regd. Post. If you need through courier/Medium Post, then additional charges may incur.
Local, Regional and National Delivery: At present, we are charging only Rs. 95/- per product. It will be added at the last stage of ordering just before you make the payment.
International Delivery: Kindly write and email to us for a quotation along with your address, contact details and books/periodicals you wish to order.
We pack the ordered immediately on receipt of orders. We use plastic coated paper-cover, card-board and nylon stings to protect the ordered productfrom damage.
iv. Delivery Information:
Depending on your location, we dispatch the books through reputed courier agency.
If the address is of remote location, then we dispatch books through 'Printed-Books | Registered-Post'.
Deliveries out of Maharashtra are done through Air or Surface Courier Agencies.
We can also ship ordered books to any corners of the world though Air-mail or reputed courier agencies. Kindly take the shipping charges quotation before confirming your order.
* We do not accept any returns or exchanges. You will need to bear the return shipping charges.
v. Shipment Tracking:
Upon dispatching your ordered books, we update your account with the shipping details like the Tracking No., Courier Company Website, Postage details etc. We urge all our customers to keep track of your shipments and communicate with the Post / Courier Company in case of any delays or inconvenience. Please acknowledge us the receipt of your parcel on our Mob. No. 8149100930 or E-mail us on email@example.com. Do give us your valuable feedback too.
Please note: All the above points are not hard-and-fast. There may be exceptions. Do not take anything for granted.